Your first payment
If you ask within seven days of your first paid Daimon Pro charge, we refund it in full. The free month from an invitation is never charged, so there is nothing to refund for it; cancel before it ends to avoid the first charge.
Later payments
We consider other refund requests case by case, for example after a service problem or an accidental renewal. Cancelling stops future renewals; the current period remains available until it ends.
What a refund changes
A full refund ends Daimon Pro access for the refunded period, including its remaining Private Cloud allowance. Your local mail and free local features are not affected.
How to ask
Stripe is the merchant of record for Daimon Pro and handles payment support. Use the support link in your Stripe receipt, or write to The Private Intelligence Company, 2261 Market Street, San Francisco, CA 94114. Mandatory consumer rights in your location always apply and are not limited by this policy.
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